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Our Compass

Our guide to how we serve healthcare, senior living, and social service organizations — always with integrity, clarity, and commitment.

Vision

Our vision is simple: to be the most trusted insurance partner for those who dedicate their lives to caring for others.
We do this by:

  • Delivering access to a broad range of tailored insurance products.
  • Providing practical, expert advice grounded in years of healthcare and senior living experience.
  • Designing solutions that reflect the specific risks our clients face, rather than one-size-fits-all coverage.
  • Offering risk management strategies that strengthen organizations beyond insurance.
  • Making the insurance process straightforward and transparent.
  • Securing cost-effective solutions without compromising protection.
  • Building confidence that, no matter the challenge, Homewood is in your corner.
Values
  • Integrity – Always doing the right thing, even when it’s difficult.
  • Service – Putting people first, whether clients, partners, or communities.
  • Responsibility – Owning the trust placed in us and delivering on our promises.
  • Growth – Embracing change and creating opportunities for progress.
  • Gratitude – Appreciating the chance to serve those who make a difference.
Objective
  • Client-First – Every decision starts with protecting and supporting our clients.
  • Excellence-Driven – We prepare, respond, and deliver at the highest level.
  • Purposeful – Our work is fueled by a genuine commitment to helping others succeed.
Skills

What sets Homewood apart isn’t just our products — it’s the way we work. Our team is skilled at:

  • Listening deeply to understand the unique needs of every organization.
  • Clarifying complexity so clients can make decisions with confidence.
  • Problem-solving with practical, tailored solutions.
  • Coordinating resources to address even the most challenging risks.
With these skills, Homewood helps healthcare providers, senior living facilities, and social service organizations protect what matters most and plan for what’s ahead.

 

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five-starsMy Insurance agency has done business with Westwood for over 10 years and always found them to be professional...

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Shira Abrams
02 May, 2023

five-starsI’ve worked with Michael Richards and his team now for many years and I can unequivocally say that they are by far the...

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Joe Roth
11 June, 2023

five-starsWestwood Insurance Group, with Dale and Liz are a pleasure to work with in helping solve for my insured’s insurance needs...

Greg Cullom

Greg Cullom
08 Nov, 2023

five-starsLaura has been a great contact for us over at the Westwood Insurance Group. She is extremely communicative...

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Hayley Shryock
30 June, 2023

five-stars

 

 

Kathy Natale

Kathy Natale
25 Sept, 2024

Speak with an Insurance Professional

Call 216-502-4967 or
Fill Out the Form

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Michael Richards

Michael specializes in sourcing the most suitable Tail Coverage Insurance at the best price. You can call him or fill out the form and he will get your message directly.